Department Coordinator, University Stores

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Work Arrangement:

Requisition Number: 267503

Regular or Temporary:
Regular

Location:

Durham, NC, US, 27710

Date:
Mar 11, 2026

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Department Coordinator
, you’ll be a vital part of a collaborative, fast‑paced retail team supporting both the Duke Team Store and the University Store. Your work will directly enhance the customer experience and contribute to the operational excellence of Duke’s campus retail environment.

Be Bold.

Take ownership of store operations, inventory flow, customer service, and event support in a dynamic, high‑volume retail setting.

• Coordinate day‑to‑day operations of the Duke Team Store and University Store, ensuring sales floors are properly arranged and merchandised according to store standards.
• Monitor inventory movement and recommend adjustments to maximize sales and product visibility.
• Support the Clothing/Gift Concessions Program for athletic events, assisting with preparation, staffing, and coverage needs.
• Receive and verify incoming merchandise transfers; ensure accuracy of packing slips, UPC linking in Net Suite, and product pricing.
• Conduct monthly cycle counts and maintain accurate inventory levels; communicate and resolve any issues with store management.
• Perform clerical functions to support accurate departmental record‑keeping, including processing forms, documents, and inventory data.
• Participate in scheduled inventories; record markdowns and appropriately manage damaged or discounted merchandise.
• Provide exceptional customer service—assist shoppers, answer inquiries, resolve concerns, and uphold loss‑prevention standards.
• Operate point‑of‑sale terminals and process cash and non‑cash transactions as needed.
• Enter new inventory items into Net Suite and ensure margins are recorded correctly.
• Provide guidance and direction to lower‑level and student employees; elevate unresolved issues to supervisors.
• Perform other related duties as assigned.

Education/Training:

• High school diploma required; some college preferred.
• OR an equivalent combination of relevant education and/or experience.

Experience:

• One to three years of retail apparel sales and operational experience in a high‑end, high‑volume retail environment.
• Retail supervisory experience preferred.

Skills:

• Excellent communication and customer service skills.
• Strong ability to prioritize and manage multiple tasks with accuracy and attention to detail.
• Ability to work independently and as part of a diverse, highly collaborative team.
• Quick learner with strong problem‑solving abilities.
• Comfort learning and adapting to new technologies.

Choose Duke.

Joining Duke means becoming part of a community built on excellence, collaboration, and service. In this role, you’ll be supported by leadership committed to your growth and empowered to make a meaningful impact on Duke’s retail operations.

Apply today at https://(Use the "Apply for this Job" box below)./ and search for R equisition # .
For questions, contact Darcy Ewalt, General Manager, Retail Operations at darcy.ewalt
.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $24.52. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: /

Equal Opportunity

Employer:

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race,…