Stores Supervisor

OCCUPATIONAL SUMMARY

Opening for a full-time Stores Supervisor, Merchandising for lululemon in The University Store. This position reports to the Deputy General Manager, Retail Stores and works directly with the clothing supervisor. The Stores Supervisor, Merchandising is responsible for both front-end activities (including assisting customers, operating a cash terminal, and merchandising products) and back-end duties (including entering and processing product transfers and managing inventory).

• Manage the lululemon showcase, including merchandising, ordering transfers, pricing, displaying, selling, and maintaining inventory.
• Communicate with vendors to obtain product knowledge and specifications to enhance sales of the lululemon brand and offer optimal customer service to guests.
• Work closely with the buying team to determine merchandise to carry or discontinue based on in-store sales history and market trends. Research customer preference and vendor terms. Recommend and initiate marketing, advertising, and promotional activities.
• Establish and maintain effective customer relations.
• Determine stock requirements and prepare specifications for merchandise purchases, transfer merchandise as needed from the distribution center, ensure that adequate quantities of merchandise are ordered from the distribution center on a timely basis according to procedures, monitor the receiving of products, and maintain inventory control.
• Operate a point-of-sale case register as needed, processing cash and non-cash transactions.
• Coordinate day-to-day operations of the lululemon showcase to ensure retail fixtures are properly arranged, sized, and grouped according to store standards, evaluate inventory movement, and advise management on product display adjustments.
• Assist in receiving incoming merchandise transfers, verify packing slips for accuracy, ensure UPCs are properly linked in Net Suite, and price items correctly.
• Attend lululemon training sessions, both in-person and online, and assist in training Stores staff and student employees on sales techniques and product specifications.
• Perform monthly cycle counts, review negative inventory reports, and make necessary inventory adjustments.
• Perform routine clerical functions, process forms and documents, and monitor merchandise inventories.
• Perform inventories, take counts of sale, reduced, damaged, discounted merchandise, note markdowns, and dispose of merchandise according to procedures.
• Perform other related duties incidental to the work described herein.

Education/Training: Requires a high school diploma. Some college preferred, or an equivalent combination of relevant education and/or experience.

Experience: One to three years of retail sales and operational experience in a high-end, high-volume retail operation. Must have a proven successful retail track record. Prefer retail supervisory experience.

Skills:

• Excellent communication and customer service skills.
• Demonstrated ability to prioritize and manage multiple tasks with close attention to detail and accuracy.
• Ability to work both independently and as part of a diverse and close working team in a fast‑paced setting.
• Quick learner with demonstrated problem‑solving skills.
• Ability to learn and apply new technologies as needed.

Interested candidates should visit the Duke University website (http://(Use the "Apply for this Job" box below).) and apply for the position.

Contact: Darcy Ewalt, General Manager, Retail Operations, darcy.ewalt

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation or military status.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provisions for requests for reasonable accommodation will be provided by each hiring department.