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Customer Service Rep

Customer Experience Leader - Omnichannel & Front End

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Michaels Stores
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading retail company in Durham, NC is seeking a Customer Experience Manager to enhance customer satisfaction and oversee store operations. The successful candidate will lead front-end processes, ensure adherence to company policies, and promote exceptional customer service. Key responsibilities include managing team performance, executing in-store events, and maintaining store standards. Candidates should have retail management experience and a passion for customer service.

Robust benefits such as health insurance and tuition assistance are offered.
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