Customer Service Associate

Overview

Customer Service Associate I at Family Dollar. Part-time role focused on delivering a great shopping experience for customers.

• Assist customers with questions and recommendations
• Manage sales transactions while operating the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and general neatness
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents
• Ability to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

We are an equal opportunity employer. Employment decisions are made without regard to protected status. We comply with applicable laws and provide reasonable accommodations as needed.

This job description does not constitute a contract of employment and may be modified to meet evolving business needs. Employment is at-will.