Animal Care Operations Expert

Join us in shaping a brighter future for pets, their owners, and our communities! At Petco, we are dedicated to making a significant difference in the lives of animals and those who care for them. If you are seeking a meaningful career that allows you to be your authentic self while promoting your well-being, you've found the perfect opportunity.

Our core values inspire us to enhance lives by prioritizing what is best for pets, people, and the planet:

• We cherish all pets as if they were our own.
• We are innovators in the pet industry.
• We strive to enhance lives.
• We achieve remarkable results as a team.
• We embrace diversity and inclusivity.

As a leading health and wellness company for pets and their owners, Petco employs over 29,000 passionate individuals across more than 1,500 pet care centers in the U.S., Mexico, and Puerto Rico. Our commitment to purposeful work drives us to believe that caring for pets, people, and the planet is key to our success.

As an Animal Care Operations Expert, you will be instrumental in ensuring the health and proper care of all companion animals and aquatic life at the Pet Care Center (PCC). You will serve as a trusted resource for animal care while helping achieve our sales and inventory goals. Your main focus will be overseeing merchandising and inventory strategies related to our animals, collaborating closely with the sales team to meet our guests' needs.

A passion for animal welfare and a team-oriented spirit will help you thrive in this role.

• Show a strong commitment to animal welfare and possess comprehensive knowledge of care practices for companion animals and aquatic life.
• Ensure all animals receive proper care, including conducting health checks and completing incident reports.
• Create a positive experience for guests through smooth register transactions.
• Utilize our selling model to better engage with guests and fulfill their needs.
• Maintain a welcoming shopping environment by effectively stocking, pricing, and displaying merchandise.
• Participate in training programs to consistently develop your expertise and help educate fellow team members on animal care.
• Foster a culture of teamwork, inclusion, and collaboration.
• Adhere to established operational guidelines and safety procedures.
• Act as a primary resource for guests and partners regarding animal education and care.
• Manage inventory orders effectively with the sales team to maximize productivity.
• Regularly maintain the animal habitats and aquatic areas to uphold a professional environment.
• Ensure proper handling and documentation of relinquished and adopted animals.
• Participate in physical inventory counts related to animal care.
• Follow safety and loss prevention standards diligently.
• Take on additional tasks as needed, with or without supervision.

• Utilize Selling Behaviors
  :
  Your dedication will ensure an exceptional guest experience, anticipating both current and future needs.
• Contribute to a Safe Environment
  :
  You will be trained to uphold safety protocols, prioritizing the well‑being of partners, guests, and pets.
• Be Part of a Collaborative Culture
  :
  Working together is vital in addressing the health and wellness of pets.
• Engage in Your Career
  :
  Take advantage of skill development and career advancement opportunities available through our programs.

Applicants should possess at least one year of experience caring for companion animals and aquatic life. A solid understanding of their care, combined with effective sales techniques and strong communication skills, is essential. A professional demeanor and a genuine interest in animal care are also required.

Successful completion of Petco's Animal Care Certification program is required for this role.

A high school diploma or equivalent (GED) is needed, along with proficiency in math and basic accounting principles.

• Assist in operating the Pet Care Center in compliance with established procedures.
• Promote safety protocols for partners, guests, and pets.

This role primarily takes place indoors, although some tasks may require outdoor activities, such as assisting guests or visiting veterinary clinics. The position demands physical activities like bending, kneeling, lifting up to 50 pounds, and prolonged standing, so following safety measures is crucial. Flexibility in scheduling availability, including evenings and weekends, is necessary.

Petco Health & Wellness, Inc. is an Equal Opportunity Employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected classification.

Start Rate: $15.00

For more details on Petco Total Rewards and benefits, please refer to our careers page for comprehensive information.