Population Health Nurse - Duke Primary Care Croasdaile

Population Health Nurse - Duke Primary Care Croasdaile Join Duke University Health System as a Population Health Nurse at Duke Primary Care Croasdaile, a premier destination for accessible, high‑quality medical care in Durham. Overview

With 24 state‑of‑the‑art exam rooms and an on‑site phlebotomy lab, Duke Primary Care Croasdaile serves a broad range of preventive, chronic disease, women’s health, and pediatric services. The clinic’s interdisciplinary team works within a compassionate, community‑focused culture.

1821 Hillandale Road Suite 24B, Durham, NC 27705

Monday – Friday, 8 am – 5 pm

• Deliver specialized nursing care, create individualized care plans, and educate patients and families while using clinical judgment and following established policies.
• Identify the educational needs of patients and caregivers related to their condition, recovery, and transition back to home and community life.
• Ensure patients have access to the right care, services, and resources, including coordination with their medical home.
• Address the whole person—medical, emotional, behavioral, psychosocial, and spiritual needs—toార delivering truly comprehensive care.
• Actively involve patients and their support systems in decision‑making, using a collaborative approach to build self‑management skills and encourage long‑term healthy behaviors.
• Communicate and coordinate with providers and care team members to reduce gaps in care, especially during transitions such as hospital‑to‑home.
• Set measurable goals for patients and monitor the quality and success of interventions over time.
• Use data from medical records, claims, and program reports to identify patients who need outreach, education, and additional support.
• Advocate for patients and work closely with providers to ensure care is evidence‑based and aligned with national standards.
• Support quality improvement initiatives by educating providers, tracking outcomes, and helping implement best practices.
• Apply innovative population health strategies to improve health outcomes and keep care cost‑effective.
• Participate in performance improvement projects, product evaluations, and clinical research to advance patient care.
• Serve as a preceptor and mentor for nursing students and new staff, providing guidance and coaching in both formal and informal settings.
• May perform home visits as needed, with specific details provided by the department.
• Manage the demands of a fast‑paced, high‑acuity environment with professionalism and resilience.

• Education:
  
  Bachelor of Science in Nursing (BSN)
• Experience:
  
  3 years of nursing experience required; pediatric experience preferred
• Licensure:
  Current registered nurse (RN) licensure in North Carolina required

• Organized and motivated by a fast‑paced environment
• Able to manage multiple tasks/projects simultaneously
• Proficient in reviewing and hansing needs quickly
• Strong with the use of computer software tools and data files
• Comfortable with continuous change and self‑initiating
• Able to complete documentation in a quick and efficient manner (legal medical record and other software systems for care management and population‑based program metrics)

• Maintain strict confidentiality
• Promote programs and services to the community
• Build effective and trusting relationships with patients and peers
• Use motivational interviewing and active‑listening skills when assessing patient conditions, problems and interests
• Use conflict‑resolution skills when reaching consensus about plans of care and treatment decisions
• Demonstrate confidence, compassion, political savvy, and attention to detail to apply these skills as decisions dictate
• Use data to analyze trends and to verify data
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Job Title:

POPULATION HEALTH NURSE
Job Code: 5555
FLSA: E
Job Level: G1
Revised Date: 05/01/2024
Supervisory Responsibility:
No

Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color gedr, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, pregnancy or pregnancy related conditions, sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. All members of our community have responsibility to uphold these values.