Resettlement Coordinator: Communities

Resettlement Coordinator – Preferred Communities #2025539

Base pay range: $21.00/hr – $23.00/hr

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out forthe marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, World Relief and millions of people around the world need you.

We are rapidly expanding and growing our team to meet the increasing needs of the world. We want you to join us to make a real and tangible difference in the lives of the suffering.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. Founded after World War II, we serve over 100 countries, partnering with local churches and communities to build a world where families thrive and communities flourish. Today our programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

The Preferred Communities Case Coordinator provides case management services to refugees and other eligible immigrants through the Preferred Communities Program. Services include intensive case management to refugees with acute vulnerabilities and group-based health and wellness services. This position is grant funded and is dependent on continued funding through the federal government.

• Provide multi-faceted intensive case management services to refugees, SIVs and other Office of Refugee Resettlement eligible individuals with acute vulnerabilities.
• Create and implement individualized Self‑Sufficiency Plans in collaboration with clients enrolled in the PC program.
• Assist clients to learn to navigate independently the U.S. medical system to manage acute health conditions.
• Coordinate appointments and referrals for medical, mental health, social services, and other community resources.
• Provide coaching and orientation on obstacles to integration, including mental and physical health, financial management, parenting and family wellness.
• Conduct group‑based services such as evidence‑based MHPSS groups, health literacy classes and parenting classes.
• Maintain accurate, up‑to‑date records including case notes, case files, budgets, and reports.
• Collaborate with community partners to connect clients to needed services and develop new referral opportunities in the Triangle area.
• Collaborate with other WRD client service staff to provide holistic services maximizing all core offerings available to clients.
• Maintain open, ongoing communication with staff, volunteers, and community partners, ensuring confidentiality in line with self‑sufficiency plans.
• Supervise and mentor at least one full‑time intern each semester.
• Apply reasonable accommodations to enable individuals with disabilities to perform essential functions.

• Mature and personal Christian faith.
• Commitment to World Relief’s mission, vision, and values.
• Desire to serve and empower the Church to impact vulnerable communities.
• Ability to affirm World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and NAMEL document.
• At least 2 years direct‑service experience with vulnerable populations.
• BA/BS in Social Work, Public Health, or a related field.
• Fluency in Microsoft Office and Google Suite; preference for Dynamics or other CRM experience.
• Strong verbal and written communication skills.
• Passionate, dynamic, and adept at improvisation.
• Strong organizational skills and ability to prioritize in a fast‑paced environment.
• Cultural and linguistic diversity awareness.
• Self‑motivated with strong follow‑through and problem‑solving skills.
• Valid driver’s license; access to a vehicle for client transport.
• Flexible schedule for occasional early mornings, evenings, or weekends.

• Fluency in at least one language spoken by refugees in Durham:
  Arabic, Dari, Farsi,…