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Healthcare Management

CX & Service Operations Excellence Leader

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: MED-EL
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading medical device company located in Durham, NC, is seeking an experienced Contact Center Manager. This strategic role focuses on elevating the customer service experience and operational excellence while managing staff and evaluating performance metrics. The ideal candidate will have experience in the medical device or similar regulated industry, alongside strong leadership skills and a passion for customer satisfaction.

A robust benefits package is included.
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