Medical Editorial Supervisor

Durham, NC, New York, NY or Los Angeles, CA

Medical Editorial Supervisor

Locations:
New York, NY;
Los Angeles, CA;
Durham, NC

Purpose: The Medical Editorial Supervisor ensures quality, accuracy, and regulatory compliance across medical/consumer advertising materials while leading and developing a team of editors. This role balances hands‑on editorial work with team leadership, workflow oversight, and cross‑functional collaboration. The Supervisor upholds brand/editorial standards, pilots practical improvements (including AI‑enabled workflows), and adapts to evolving business needs.
Pharma experience is a must.

• Own the editorial QC function; develop, maintain, and enforce QC standards and editorial best practices that meet and exceed client expectations.
• Conduct quality audits and trend analysis across deliverables; proactively identify and address systemic quality issues before they reach clients.
• Develop and maintain QC checklists, workflows, and quality benchmarks tailored to each brand's requirements.
• Partner with Account and PM teams to communicate QC value, build client confidence, and position quality assurance as a competitive differentiator.

• Perform hands-on editorial work (proofreading, fact-checking) to ensure accuracy, clarity, and compliance with FDA regulations, AMA style, and brand standards.
• Uphold editorial and brand style across multiple brands; serve as the quality gatekeeper for all outgoing materials.
• Partner with Brand (Account/Copy) teams to create, maintain, and evolve brand style guides.
• Support the implementation of FDA/AMA updates across the editorial function; ensure the team is trained and aligned on regulatory changes.

• Identify, test, and document process improvements and technologies—including AI tools—to improve quality, speed, and consistency; provide recommendations for broader adoption.
• Champion rigorous, QC processes while evaluating new tools that enhance (not replace) editorial judgment.

• Supervise and mentor editors; provide clear editorial direction, actionable feedback, and coaching.
• Lead or delegate onboarding for full-time and freelance editors to ensure consistency and rapid ramp-up.
• Foster a culture of excellence, accountability, and continuous learning.
• Collaborate with PM, Account, Copy, and other partners to resolve content challenges and ensure regulatory compliance.
• Represent Editorial in select internal and client touchpoints, ensuring clarity of expectations and standards.
• Help plan and deliver training sessions (e.g., FDA/AMA updates, editorial standards, AI/tech workflows).

• Manage scheduling for editors and freelancers; adjust resources to accommodate shifting timelines and last-minute needs.
• Field process/tool questions and partner with PM/Operations to maintain smooth workflows.
• Support coverage planning, including evening/off‑hours requirements typical within the industry; proactively communicate risks and mitigation strategies.

• Help define and track editorial quality and efficiency metrics (e.g., error rates, review cycle time, throughput).
• Escalate systemic issues with clear, actionable recommendations.
• Translate editorial improvements into measurable value for the agency (quality, efficiency, and risk reduction).

Reports to: PM Director
Works closely with: Brand Leads (Account/Copy), Project Management/Operations, and cross‑department stakeholders.

• 5–7+ years of experience in a pharmaceutical editorial role
  , with 2+ years in a supervisory or management capacity.
• Preferred: Experience in traditional consumer advertising in addition to pharma.
• Deep expertise in AMA style
  , with strong working knowledge of FDA/OPDP regulations for medical/pharma advertising.
• Proven ability to manage multiple brands, deliverables, and style frameworks under tight deadlines.
• Strong editorial judgment, problem‑solving skills, and comfort operating in fast‑moving or ambiguous environments.
• Proficiency with Adobe Acrobat
  , Microsoft Office
  , Google Workspace
  , and familiarity…