Project Manager, Solution Deployment Pharmacy Automation

Project Manager, Solution Deployment Pharmacy Automation

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BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

The Project Manager, Solution Deployment provides direct oversight and management of projects within the RxA business within BD's Pharmacy Automation portfolio
, including new product installations, customer-to-customer sales, relocations, removals, upgrades, conversions, inspections, and training. Customers include health systems, independent retailers, institutional facilities, and retail chains. These projects are complex and require strong cross‑functional leadership to ensure successful outcomes and positive customer experiences.

The Project Manager will lead implementations for vial‑filling product lines, pouch and blister packaging solutions, pouch inspection devices, inventory management and workflow solutions, software platforms, and other product lines as needed. Occasional cross‑training with other solutions and platforms, such as the Dispensing business, may be required.

This role is responsible for managing all aspects of implementation and service projects for the RxA business. The Project Manager collaborates with customers and leads implementation teams in planning, scheduling, and executing all deliverables within the defined project scope.

• Lead and coordinate projects:
  Drive day‑to‑day activities to ensure projects are completed on time, within scope, and aligned with organizational goals, departmental policies, and contractual terms.
• Develop and manage project plans:
  Create and maintain detailed project plans with clear milestones, timelines, and task assignments.
• Scope and risk management:
  Effectively manage project scope, prioritize customer needs, and proactively identify potential risks, develop action plans to mitigate or resolve them.
• Customer engagement:
  Maintain clear, professional, and consistent communication with customers; handle customer expectations for products and services, ensuring satisfaction.
• Governance and compliance:
  Utilize governance tools (scope documents, status reports, risk/change logs, tollgates) to maintain control and transparency.
• Revenue forecasting:
  Accurately forecast current and future quarterly revenue for assigned projects and maintain alignment with backlog management processes.
• Cross‑functional collaboration:
  Work effectively across multiple departments (e.g., CSC, Sales, Finance) and participate in pre‑sales activities when required.
• Team leadership:
  Provide coaching, mentoring, and training to project teams and peers; contribute constructive feedback through peer reviews.
• Project closure:
  Ensure complete project closure, including customer acknowledgment, equipment reconciliation, and transition to Service & Support and CSM teams.
• Professional competence:
  Apply industry‑recognized project management methodologies to ensure structure and efficiency; demonstrate strong professional and interpersonal skills to lead projects effectively and foster collaboration among stakeholders.

• Bachelor's degree, or a combination of relevant experience and education will be considered.
• 3 years of professional experience implementing and supporting healthcare IT software solutions, including proven experience in project management and leading medium to large‑scale projects.

• Demonstrated ability to lead and build effective project teams, including matrixed staff, using servant leadership principles.
• Expertise in managing complex projects with significant impact on customer workflows, including multi‑site implementations.
• Strong leadership, interpersonal, and customer‑facing skills to build trust and maintain…