Operations Director , HEDurham, North Carolina,

At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it’s at the heart of the Corvias employment experience.

The Operations Director leads all campus-level property management employees and the day-to-day operation of property and facility management of resident halls. This role is accountable for the campus’ financial results, fostering an environment of team-work, efficiency, and superior customer service.

• 7+ years of experience in a management role in conventional or campus property management; prefer experience at a regional level or higher.
• Demonstrable business sophistication and financial aptitude necessary to lead site-level operations and peripheral functions while simultaneously helping shape long-term strategy.
• Proven ability to develop and deploy change management initiatives that streamline and modernize operations.
• Proven history of leading by example, ensuring both the empowerment and accountability of team members at all levels.
• Proven history of building strategic relationships aligned on goals and focused on creating value for customers.
• Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to effectively resolve complex or sensitive matters.
• Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.
• Ability to travel 40% of the time.
• A valid driver’s license is required.

• Create and maintain win-win relationships with key partner, campus, business, and community stakeholders; maintain open dialogue to promote the program and gain support for local initiatives.
• Ensure the proper execution of business strategies and company initiatives, including all milestones, measurements, budgets, and deliverables, while ensuring compliance with the company direction and vision.
• Proactively review and analyze program financial performance in order to identify challenges and opportunities to improve and maintain the overall financial health of the program; identify and deploy strategies to increase net operating income.
• Organize functional groups and team activities to ensure operations are highly productive, resources are appropriately allocated and coordinated, and business goals are met.
• Lead the recruitment, hiring, onboarding, and retention of diverse talent who enhance company culture; create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback.
• Model the highest standards of property management professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, financial management, and sound business judgment.
• Support the maximization of occupancy and ready inventory through the creation and deployment of strategic plans that demonstrate a solid understanding of the turn management.
• Protect and maintain physical assets through the creation and deployment of strategic plans that ensure the appropriate level of repairs and preventative maintenance; partner with cross-functional colleagues on the execution of capital improvement repair and replace projects.
• Other duties as assigned.

• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mindlin
• Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more…