Lot Attendant

Description

At Unlimited Recovery, we are a leading provider of asset recovery and repossession services across North Carolina, with branches in Raleigh, Durham, and Greensboro. We are committed to raising the bar in our industry through innovation, integrity, and exceptional service. Our mission is to empower our team to deliver excellence every day while providing a supportive and rewarding work environment.

We are an equal opportunity employer and invite motivated professionals to grow with us as we expand. Whether you have years of experience or are eager to learn, Unlimited Recovery will train and support the right individuals to thrive in our fast-paced, technology-driven environment.

We are seeking a motivated and detail-oriented Lot Attendant to join our Durham team. In this hands-on role, you will be responsible for managing our vehicle inventory, processing personal property from recovered vehicles, and providing professional service to customers during redemptions and property pickups. This is a lot-focused position with no field recovery work required.

The ideal candidate thrives in a fast-paced environment, takes pride in organization and accuracy, and can work independently while maintaining clear communication with the team.

• Age 23 or older
• Ability to pass a background check and drug screen
• High school diploma or equivalent
• Valid driver's license with a clean driving record
• Reliable transportation to and from work
• Smartphone with a quality camera
• Ability to lift up to 50 lbs regularly
• Must pass a background check
• Comfortable working outdoors in various weather conditions

• Strong attention to detail and organizational skills
• Basic computer proficiency and ability to learn new software
• Comfortable using tablets, smartphones, and digital documentation systems
• Professional communication skills for customer interactions
• Ability to work independently and manage time effectively
• Calm, professional demeanor when handling sensitive customer situations

As a Lot Attendant at Unlimited Recovery, your role is essential to maintaining efficient vehicle inventory and providing professional service to customers.

Responsibilities include:

• Account for all vehicles on the lot, verifying overnight recoveries and marking windshields with VIN, client, key status, and drivability
• Remove and inventory personal property from vehicles, creating detailed records with photos and storing items in properly labeled bins
• Process vehicles for auction by removing all personal belongings and license plates

• Handle vehicle redemptions: process paperwork on tablet, collect payment, and release vehicle to customer
• Manage personal property appointments: have customers sign forms, collect payment, and escort them during property retrieval
• Maintain professional, courteous interactions in all customer situations

• Facilitate vehicle transports by processing paperwork and providing keys to drivers
• Maintain cleanliness and organization of the storage lot, property area, and office
• Communicate with team members via Microsoft Teams and Outlook

• Competitive pay: Starting at $17/hour, depending on experience
• Consistent daytime schedule: Monday–Friday, 8:00 AM – 4:00 PM
• Comprehensive benefits package: Medical, dental, and vision insurance
• Paid time off
• Life insurance
• Paid training and ongoing support
• Modern technology tools: Tablets for digital paperwork, professional software systems
• Career advancement opportunities
• Referral program
• Supportive, team-oriented environment

Schedule: Monday – Friday, 8:00 AM – 4:00 PM

Location: Durham, NC

Job Type: Full-Time

Military background not required, but highly valued. Disabled veterans are encouraged to apply, and preferred hiring consideration is given to veteran applicants. People with a criminal record are also encouraged to apply—we believe in second chances and judge candidates on your potential, not your past.

If you're ready to join an amazing team and make an impact in a challenging and rewarding industry, we want to hear from you. Apply now and start your journey with Unlimited Recovery!