Assistant Manager; Cole Mill Rd

Assistant Manager (04461) - 1201 Cole Mill Rd.

5 days ago:
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• Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that mirror the needs of business at any point of the day.
• When closing, responsible for end-of-the-night bank deposits.
• When closing, responsible for doing a nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders upon time of opening.
• Foster and project a sense of urgency with each and every order.
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
• Collect money and signed credit card receipts from delivery drivers at the end of their shift.
• Ensure vehicles used for delivery pass inspection, both mechanically and visually.
• Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time.
• Uphold Domino's standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Receive cross‑training for preparing products and ingredients, closing and opening procedures, operate pizza oven.
• Properly box products for delivery or carry‑out.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Ability to speak and write clearly and comprehension of using a computer‑based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

Seniority level:
Not applicable.

Employment type:

Full-time.

Job function:
General Business.

Industries:
Software Development and IT Services and IT Consulting.

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