Student Accounts Receivable Operations Analyst

Position Information

• Title:
  
  Finance & Budget Analyst II / Student Accounts Receivable Operations Analyst
• Position Number: 617494
• FLSA Status:
  Exempt
• Appointment Type:
  Permanent – Full Time – Tenure Track
• Full-Time Equivalent (FTE): 1 (40 hours per week)
• Salary Range: $54,249 – $80,000
• Department:
  Finance Division, Business Systems Analyst Team (FAST)

Be an Eagle—Where Purpose Takes Flight! Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. NCCU is a historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ and has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support work‑life balance. Your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu
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• Organizational Awareness and Commitment
  • Understand the architecture and design of the Student AR module, including all module integration points and data tables.
  • Stay abreast of and test software releases and updates to ensure operational continuity, and take advantage of new features/functionality.
  • Provide backup support for the Business Systems Analyst on other financial systems/tools.
• Communication and Teamwork
  • Collaborate with internal constituencies, such as Registrars Office, Dining Services, Residential Life, on relevant billing and systems matters to ensure the integrity of the Student A/R system and billing‑related outputs.
  • Serve as data steward for the A/R module, including monthly security access reviews.
  • Serve as the IT liaison for Student AR matters.
  • Create and maintain training material, ensuring the AR team is highly knowledgeable about and skilled with the systems and tools.
• Planning and Organizing
  • Create and maintain fee assessment, refund and financial aid disbursement rules, ensuring the accuracy of the bills, accounting, and compliance with Federal Title IV regulations.
  • Automate and schedule job processes.
  • Create and utilize population selections to enhance processing for key student populations and functions.
  • Create reports for day‑to‑day operations and meet other report needs/demands.
• Strategic Analysis and Planning
  • Create and utilize population selections to enhance processing for key student populations and functions.
  • Design and implement quality control checks.

• Associate’s degree in computer science or closely related field required;
  Bachelor’s degree preferred.
• Ellucian Banner experience strongly preferred.
• Experience working in a finance setting preferred.
• Training or experience in ORACLE based products and working knowledge of SQL and PL/SQL highly preferred.
• Ability to work with users who are not technically skilled.
• Demonstrated organizational and interpersonal skills with a strong customer service orientation, and the ability to work with a diverse group of people in a collegiate environment.
• Ability to work a flexible schedule, including some evenings and weekends.
• Business process aptitude required.

Bachelor’s Degree from an accredited college or university, or equivalent experience.

Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, an equal opportunity employer. NCCU is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance…