SaaS Senior Data Delivery Leader

Why Join Us?

Evinova is a health‑tech business, accelerating the delivery of better health outcomes by propelling the life sciences sector forward in digital health, from the inside. Through our application of science‑based expertise, evidence‑led rigour, and human insight, our digital solutions are deliberately designed so that everyone can reach better health outcomes together. Evinova is a health‑tech business within the AstraZeneca Group.

As a SaaS Senior Data Delivery Leader at Evinova, you’ll join our high‑performing SaaS Delivery team as the customer‑facing data expert. This role will be a trusted advisor helping customers understand data requirements and data standards as well as technical solutions for connecting with Evinova SaaS solutions.

This role will work closely with internal cross‑functional teams to understand new products in development and translate requirements in support of delivering solutions that seamlessly connect customer systems, applications, and databases with Evinova platforms.

You will guide customers through collection and preparation of source data including data mapping for successful ingestion into Evinova SaaS solutions during implementation. Customer guidance may include identification of correct cross‑functional customer stakeholders for various data types, review of data standards, and mapping of customer to Evinova out of the box offerings.

You will oversee end‑to‑end customer data integration activities, including troubleshooting connectivity issues, managing API integrations, monitoring data quality, and proactively identifying and mitigating risks to improve operational efficiency. Acting as a bridge between internal teams, vendors, and customers, you will champion best practices for customer‑facing data integration delivery and serve as a key liaison to our product and engineering teams.

This role is ideal for someone who thrives in a fast‑paced, dynamic environment; is energized by emerging technologies; and is eager to roll up their sleeves to deliver successful digital health solutions at scale.

• Develop deep expertise in Evinova’s data landscape and customer data architectures to provide technical oversight during implementation and configuration phases.
• Provide customer support for onboarding of productized data pipelines built by the Data Platform to ingest sponsor‑specific data sources.
• Directly support the Customer through collection of source data specifications including identification of correct datasets, functional stakeholders and transformation when needed.
• Guide the Customer through dataset preparation for implementation including mapping of customer data to Evinova standards when needed.
• Configure and maintain API integrations, including gathering requirements, testing, and sustaining integrations between customer data systems and Evinova SaaS solutions.
• Support system‑upgrade impact assessments and update integrations post‑implementation.
• Perform quality review of Customer provided data to ensure successful implementation.
• Advise Customer on recommended notification parameters including contact information and possibly alert thresholds.
• Establish and document best practices for data exchange, including monitoring mechanisms and troubleshooting processes to ensure reliable data flow.
• Ensure regulatory compliance (e.g., HIPAA) and train internal and customer teams on data exchange procedures and standards.
• Perform root‑cause analysis on data integration issues and lead remediation efforts to resolve defects efficiently.
• Collaborate with IT, business units, vendors, platform engineering, and data platform teams to define requirements and apply integration best practices.
• Drive process improvement by developing and optimizing customer delivery playbooks and checklists that leverage Evinova’s automated tools to boost deployment efficiency.
• Maintain a commercial mindset, ensuring that integration work delivers value for customers and the broader Evinova business.
• Champion change initiatives by applying change‑management best practices and aligning project outcomes with strategic goals, product releases, and cross‑functional…