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Quality Strategy Associate
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Key Responsibilities Support the rollout of Gen-AI based QA systems for customer support Work cross-functionally to develop structured workflows and requirements Build frameworks and documentation to ensure clarity and accountability
Required Qualifications 1-4 years of experience in strategy, program management, operations, or product support
Experience with AI tools, automation systems, or conversational data is a strong asset Experience working directly with data or tooling to support performance improvements Ability to thrive in ambiguous environments and manage execution in fast-moving situations Experience supporting cross-functional projects involving both technical and business teams
Position Requirements
10+ Years
work experience
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