More jobs:
Product Support Pro Ed
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-03-02
Listing for:
Mongoose
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
An educational technology company in North Carolina is seeking a Product Support Specialist to serve as the first point of contact for customer inquiries and product assistance. This role involves troubleshooting issues, providing technical support, and advocating for user needs. The ideal candidate will have strong problem-solving skills, a customer-first mindset, and experience with web applications. The company offers comprehensive benefits, a flexible PTO policy, and a salary range of $54,000 to $61,000.
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