Director Product Management Field Technology

The Director, Product Management – Field Technology will lead the management, optimization, and adoption of sales systems and tools to drive commercial effectiveness within the US Commercial Organization. This role is accountable for developing and executing strategic enhancements, ensuring system performance, and enabling field teams with the necessary tools and insights to optimize execution.

The Director will act as a key partner to Sales, Digital, Data & Tech, Commercial Operations, and Analytics, ensuring alignment across functions and fostering collaboration to deliver impactful solutions. By managing a team dedicated to field technology, this leader will deliver technology solutions that enhance productivity, automate processes, and support the organization’s broader strategic priorities.

Why You?

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• Act as the business lead for sales systems supporting field teams across multiple therapeutic areas.
• Develop and implement a roadmap for field technology improvements, ensuring alignment with business needs and strategic objectives.
• Drive system enhancements, configurations, and integration efforts with IT and external vendors, including Veeva CRM, and other sales enablement platforms.
• Lead cross‑functional initiatives to enhance sales force productivity through system automation and process efficiencies.
• Oversee the configuration, integration, and optimization of field tools, including Veeva CRM, DAM, Brand Portal, Claims Library, and MDM.
• Conduct user acceptance testing (UAT), training coordination, deployment planning, and user onboarding.
• Monitor system performance, user adoption, and support issues to drive resolution and continuous improvement.
• Maintain proper documentation, including user guides, SOPs, and validation protocols where required.

• Serve as the liaison between field sales teams and technology teams, ensuring seamless system performance and prompt issue resolution.
• Collaborate with Sales Training to create training materials, user guides, and best practices to support field adoption.
• Establish and monitor adoption metrics, proactively identifying areas for improvement and…