Technical Program Manager III, Telephony, Google Voice

Technical Program Manager III, Telephony, Google Voice Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Raleigh, NC, USA;
Durham, NC, USA
.

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• Experience with vendor management.
• Experience with telephony.
• Experience with telecommunication systems.

• 5 years of experience managing cross‑functional or cross‑team projects.
• Experience with SQL and data analysis.

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi‑disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross‑functional partners across the company.

You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Google Voice team builds telephony products that enable consumers, small business, and enterprise users to enhance their connections with friends, colleagues, and customers. Google Voice provides global telephony, simplified administration and management, and integrations across Workspace to help make users productive.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full‑time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Own and execute technical business operations across key areas such as telephone number acquisition and porting, emergency address management, business messaging certification, billing and tax, etc.
• Establish and support vendor and partner relationships to execute operations.
• Influence the roadmap through knowledge and communication of operations health status and needs.
• Identify and implement improvements for current process, and design and implement process to support new features in line with business goals.
• Work cross‑functionally with product managers, engineers, and Google’s support team to ensure that work is being done and to identify and remove any roadblocks.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies:
Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.