Bilingual/Production Help Desk Analyst
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-03-01
Listing for:
Arete Technologies, Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
A consulting firm based in North Carolina seeks two Bilingual Application/Production Support Help Desk Analysts. The role involves supporting the NC FAST application, handling customer inquiries, and working closely with technical teams to troubleshoot issues. Candidates must be bilingual in English and Spanish and have a strong customer service background. This position is designed for those who thrive in a collaborative environment and have experience in help desk support.
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