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HelpDesk/Support Technical Support IT Support

Client-Facing IT Support Technician II

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: CyrusOne
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading data center services provider is seeking a Service Delivery Technician in Durham, NC. The role involves direct support for client services, managing ticket queues, and performing level 1 IT troubleshooting on Windows servers. Candidates should have 3-5 years of customer service experience in a technology setting, strong communication skills, and a high-school diploma or equivalent. The position requires the ability to prioritize tasks and manage expectations effectively while providing top-notch service to clients.
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