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Technical Support IT Project Manager

Global Resolution Manager — Customer Success & Incident Leadership

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Nutanix
Part Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Senior Resolution Manager in Durham, NC. The role involves triaging critical incidents, ensuring customer success, and managing communications with stakeholders. Candidates should have at least 3 years of experience in escalation management, strong technical skills, and effective customer interaction abilities. This position operates in a hybrid capacity, requiring onsite work 3 days a week to foster collaboration and communication with team members.
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