Senior Manager, Product Management

Job Description:

Position

Description:

Develops and improves a mid-tier database platform that supports the recordkeeping and administration of health benefits and savings accounts. Delivers and analyzes end-to-end technical solutions and software applications that drive project efficiency measurements. Supports client-facing applications. Coordinates large-scale technology initiatives. Plans, executes, and delivers software applications using Agile Software Development Lifecycle (SDLC) methodologies -- SCRUM. Facilitates large-scale software product initiatives by identifying and removing system impediments.

Participates in software architecture, technical design, and software product implementation processes. Improves production release and quality assurance of mid-tier platform features.

Primary Responsibilities:

* Works collaboratively with leadership to enable delivery through well-executed sprints.

* Accelerates performance, efficiency, and value delivered by engaging across teams to find opportunities to improve agile maturity and metrics, and providing coaching, training and resources.

* Maintains and updates performance metrics (burn-down charts) and artifacts.

* Coordinates logistics for and participates in Agile events -- backlog prioritization, sprint planning, daily meetings, retrospectives, and scrum of scrum masters.

* Improves customer experiences on digital channels in an Agile environment.

* Ensures project requirements are successfully incorporated into deployments.

* Gathers support and approvals from Legal, Risk, and Compliance business partners prior to launching developments.

* Applies design and data analysis best practices to opportunity identification.

* Develops innovative methods to optimize processes.

* Prepares or reviews operational or project progress reports.

* Plans and coordinates project schedules and assignments for multiple projects.

* Assigns and reviews the work of systems analysts, programmers, and other computer-related workers.

* Mentors junior team members.

* Advises senior management on technical strategy.

* Establishes and manages analysis plans for multiple and complex work streams.

* Elicits, captures, and interprets customer problems from multiple perspectives across projects or within a program.

* Performs independent and complex analysis for multiple projects supporting several division initiatives.

* Responsible for meeting project goals on-time and on-budget.

* Presents implications and recommendations with a strategic perspective influencing project parameters and outcomes.

* Provides support for multinational teams.

* Articulates needs, progress, challenges, and next steps with clarity and precision to all stakeholders, ensuring alignment and transparency.

Education and Experience:

Bachelor's degree in Business Administration, Finance, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Senior Manager, Product Management (or closely related occupation) executing large scale Agile delivery projects in a Fin Tech or Health Benefits business environment.

Or, alternatively, Master's degree in Business Administration, Finance, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Senior Manager, Product Management (or closely related occupation) executing large scale Agile delivery projects in a Fin Tech or Health Benefits business environment.

Skills and Knowledge:

Candidate must also possess:

* Demonstrated Expertise ("DE") collaborating and performing delivery management for distributed application development teams to develop enterprise software solutions (databases, record keeping, middle tier, UX) in a Fin Tech or Health Benefits environment, using delivery collaboration tools (JIRA, JIRA Align, SharePoint, and Confluence) and data manipulation tools (DBeaver, TOAD, Tableau, and Power

BI).

* DE performing end-to-end deployment and install processes using release management tools (uDeploy) to facilitate feature delivery and client Go Live; providing project management to Scrum teams by creating business requirements, design, development, and testing; and facilitating scrum events (daily scrum, backlog refinement, retrospectives, sprint reviews, and sprint planning).

* DE performing Agile and Program Increment planning for client implementation projects, using JIRA, Jira Align, road mapping, and ROAMing for risks; coordinating and facilitating fast-paced project delivery, using Agile methodologies and practices; coordinating and facilitating quarterly planning, backlog creation, story estimation, sprint and release planning, daily scrums, sprint reviews, and retrospectives, using JIRA, Confluence, Jira Align, Mural or Miro, and Tableau;

and tailoring Agile frameworks (Scrum, Kanban, and SAFe) to an organization's specific needs.

* DE guiding and…