Salesforce Technical Architect

We are seeking a highly skilled Salesforce Technical Architect to lead the design and implementation of a critical external-facing Salesforce application for a Public Sector Solutions (PSS) Benefits Management project. This project involves integrating Salesforce heavily with a separate, external customer-facing web app using a data-virtualization model where the external system is the data source and Salesforce acts as the portal.

The ideal candidate will bring deep Salesforce expertise to maximize the use of out-of-the-box Public Sector Foundation - Enterprise Edition features and configuration, minimizing custom code where possible, while also possessing the skills to design and implement complex programmatic solutions when necessary.

• Architect and design the Salesforce solution, leveraging Public Sector Solutions (PSS) features, providing technical leadership and best practices.
• Define and implement the Salesforce data architecture, ensuring scalability, security, and performance, considering integrations with external systems.
• Architect and oversee integrations between the internal Salesforce application and external web application, including API strategy, data mapping, and performance optimization.
• Lead requirements gathering, translating complex business needs into robust, scalable technical solutions within Salesforce, and effectively bridging the gap between functional requirements and product delivery.
• Design and execute data migration strategies from legacy systems to Salesforce, managing large datasets and complex transformations.
• Optimize Salesforce architecture, including flows, automation, security configurations, and performance tuning, employing best practices and innovative solutions.
• Provide technical guidance and mentorship to development teams, including developers, technical leads, integration developers, and data architects, reviewing code, providing design input, and keeping teams unblocked.
• Collaborate effectively with product managers, service designers, and engineers, fostering a culture of continuous improvement and innovation.
• Champion the effective utilization of benefits management tools within Salesforce PSS.
• Contribute to internal knowledge sharing by leading upcoming release briefings, participating in technology solution reviews, and contributing to a common component library.
• Support business customers with timely support and remediation for bugs/outages.

Required:

• Bachelor’s degree in Computer Science or a related field.
• 8+ years of experience with Salesforce, with at least 3 years in a Technical Architect role.
• Demonstrated experience completing at least one successful digital transformation, including replatforming a legacy system on Salesforce (involving a team of 6+ for over a year), replacing multiple data integrations, and migrating millions of data rows.
• Proficiency with Salesforce development, including Apex, LWC, Experience Cloud, and Lightning Apps.
• Proficiency with CLIs and bash scripting, including mastery of Git and sf CLIs, and complex bash commands for metadata manipulation.
• Strong analytical, problem-solving, and decision-making skills.
• Self-motivation and ability to learn new concepts quickly.
• Ability to obtain and maintain a government security clearance.

Preferred Skills:

• Experience with Mule Soft, Amazon RDS, and Salesforce Experience Cloud.
• Exposure to Omni Studio and Public Sector Solutions.
• Knowledge and experience with Agile and Dev Sec Ops  methodologies.
• Master's Degree in Computer Science or a related field, or 12+ years of relevant experience.

Preferred Certifications:

• Salesforce Certified Platform Developer II