Associate Director, Process Management

Overview

At AstraZeneca, we pride ourselves on a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation—providing opportunities to work across teams, functions, and the globe. Our flexible ways of working support personal and work commitments, with in-person collaboration in our offices three days a week. Our commitment to sustainability underpins our culture and our action on health, the planet, and our business challenges.

The role:

The Business Process Management Optimization (BPMO) team powers how Dev Ops delivers—turning strategy into simple, reliable, compliant ways of working that improve speed, quality, and experience.

In this role you will own the design, delivery, and continuous improvement of high‑impact Dev Ops processes. You will partner with Functional Process Experts (FPEs), Quality, Learning, and business leaders to make processes effective, efficient, and ICH‑GCP compliant—so AZ and CRO teams can do the right thing the first time.

What you’ll do:

• Set the agenda
  :
  Define scope and priorities for new and optimized processes with stakeholders and FPEs; land changes into Dev Ops.

• Design and deliver
  :
  Use the BPMO toolkit (charter, plan, SIPOC, traceability, cut‑over, release notes, learning plans) to build, implement, and sustain processes; maintain risk/change logs and periodic reviews.

• Prove performance
  :
  With the BPMO Analyst, define metrics/KPIs for compliance and effectiveness; drive action from insights.

• Unlock efficiency
  :
  Apply Lean and introduce automation/process mining/analytics where they add value and remain compliant.

• Enable adoption
  :
  Co-create documentation and training with PQL and Business Learning Leads; support audits and inspections.

What you’ll bring:

• Education
  :
  Post-Secondary degree

• Experience
  :
  At least 5 years of experience in process design/optimization within complex or regulated environments; working knowledge of Lean/Six Sigma is a huge asset.

• Leadership
  :
  Strong stakeholder management, change leadership, and project/risk management.

• Communication & data
  :
  Clear communicator; confident with metrics/KPIs and performance storytelling.

Impact you’ll have:

• Better audit outcomes and ICH‑GCP adherence

• Faster cycle times and higher right‑first‑time rates

• High user adoption and sustained performance

• Tangible value against the Dev Ops Scorecard

Are you interested in working at AZ, apply today!

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCH

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.