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Onsite Service Desk Analyst II – Frontline IT Support

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Duke Clinical Research Institute
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
A prestigious university IT department in Durham is seeking a Service Desk Analyst II. This role involves providing exceptional technical support to the university community through various channels. Candidates should have an Associate degree in a computer-related field and excellent customer service skills.

Experience with IT support and tools like Service Now is preferred. The position offers a dynamic work environment focused on collaboration and innovation. Join the team to enhance user satisfaction and support essential university operations.
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