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Senior Zendesk Architect CCaaS & AWS
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-01-12
Listing for:
TELUS Digital
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, IT Project Manager
Job Description & How to Apply Below
A leading digital consultancy in the US is seeking a Zendesk Technical Lead who will act as the senior technical authority for complex Zendesk implementations. This role involves leading the technical project delivery team, ensuring system designs are robust and scalable, and guiding clients through technical discovery and implementation phases. The ideal candidate will have over 5 years of experience in contact center solutions and proven expertise in designing omnichannel Customer Experience solutions.
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Position Requirements
10+ Years
work experience
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