Project Analyst

Responsibilities

• Analyze business processes to identify inefficiencies and improvement opportunities.
• Document current-state and future-state workflows.
• Conduct root‑cause analysis and recommend streamlined solutions.
• Support business cases, cost/benefit analysis, and ROI assessments.

• Maintain accurate and up-to-date process documentation.
• Support governance activities such as version control, approvals, and review cycles.
• Track process performance metrics and identify areas for refinement.
• Promote adoption of standardized processes across the organization.
• Identify manual or repetitive tasks suitable for workflow automation, RPA, or AI/ML.
• Assist with requirements gathering, feasibility evaluation, and testing.
• Collaborate with IT, data teams, and business stakeholders to implement automation solutions.
• Support pilot initiatives involving AI‑enabled process automation and decision‑support tools.

• Support planning, tracking, and reporting for IT‑led special projects.
• Prepare project documentation, presentations, and status updates.
• Assist with change‑management activities, including communications and training materials.
• Manage smaller initiatives independently and contribute to larger cross‑functional projects.

• Bachelor’s degree in Business, Engineering, Information Systems, Data Analytics, or related field (or equivalent experience).
• Strong analytical and problem‑solving skills.
• Effective communication skills with both business and IT stakeholders.
• Familiarity with process‑improvement techniques (e.g., Lean, Six Sigma) is helpful.
• Interest in workflow automation, RPA, and AI/ML technologies.
• Proficiency with Excel, PowerPoint, and process‑mapping tools (Visio, Lucidchart, Miro).
• Strong organizational skills and ability to manage multiple priorities.

Equal Opportunity Employer
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