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IT Support Systems Analyst

Senior Systems & Incident Manager — Hybrid

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Pyramid Consulting, Inc
Full Time, Contract position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst
Job Description & How to Apply Below
A leading consulting firm is seeking a Senior Systems and Support Analyst for a 12-month contract located in Durham, NC. This hybrid role involves responsibilities in Major Incident Management and requires 5 years of experience in production support, along with a solid technology background. Candidates should be proficient in ITIL processes and hands-on with tools like JIRA and Service Now.

The role demands strong troubleshooting abilities and effective communication skills. Ideal for those passionate about fast-paced environments.
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Position Requirements
10+ Years work experience
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