Junior Systems Administrator

Durham, United States | Posted on 09/24/2025

Join our dynamic team at DPAC as the full-time Junior Systems Administrator.

In this multifaceted role, you'll play a crucialpart in both maintaining and securing our network and computer systems, as wellas providing exceptional support through handling helpdesk tickets.

What You’ll Do:

• System Administration: Install and manage antivirus andmalware protection, create documentation, and generate reports.
• Helpdesk Support: Address and resolve employee tech concerns viaemail, phone, and in-person interactions.
• User Setup: Set up new users and managenetwork access.
• Proactive Monitoring: Identify and resolve issues,perform regular updates, and maintain system security.
• Collaboration: Work with the IT Manager to explore new technologies and enhance systems.

• Problem Solving
  
  Skills:
  
  Troubleshoot and resolve technical issues efficiently.
• Technical Proficiency:
  
  Experience with Active Directory,Office 365, Windows Server, and network infrastructure (HP/Ciscoenvironment)
• Customer Service: Provide prompt and effectivesupport to staff.

We are seeking individuals with a strong interest in technology and helping others. Flexibility, adaptability, and technical expertise are important. While your job description outlines your role, theremay be times when additional responsibilities arise.

Physical Requirements:

• Abilityto maintain a comfortable seated position and perform repetitive motionsat a computer for extended periods.
• Must possess the ability to communicate clearly and effectively with customer sand staff, both verbally and in writing, to ensure understanding andfoster collaboration.

Additional Requirements:

• AAdegree in Computer Science, Information Technology, or a related field preferred.
• Work schedule is Monday – Friday day times, 40 hours per week.
• Reliable transportation to Durham, NC.
• Mustbe at least 18 years old.
• Legally authorized to work in the United States.

Application Requirements:

A resume outlining your experience and qualifications is required. Please include contact information for at least two professional references.

A cover letter detailing why you’re a great fit for this position is also required.