HRIS Business Systems Administrator - Oracle

Overview

Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.

Hiring Range: $77,507 - $90,000.00
Work Day/

Hours:

8:00 am - 5:00 pm

The City of Durham's Human Resources Department is an accomplished, diverse, energetic team embracing and inspiring the joy of public service. We aggressively challenge assumptions of what is possible, moving towards a future that is more just, productive and rewarding for all employees. Join us if you re ready to share your talents, learn new skills and build relationships in service to the City of Durham!

• Serve as the subject matter expert and technical lead for Oracle HCM; collaborate with and report to the Human Resources Information Systems Manager; assist in the ERP implementation to Oracle Fusion, including recommendations for system configuration, data conversion and reconciliation, training, and documentation.
• Review data for accuracy and quality; research, analyze, and update data; configure systems; respond to user requests; troubleshoot systems or network issues; create reports and queries; install and configure updates; configure access and perform related duties, as assigned.
• Extract, compile, analyze, and manage data within the various HRIS systems (Enterprise Resource, Classification and Compensation, Recruitment and Onboarding, Benefits Enrollment, Learning Management, Help Desk, Case Management, and Goals and Performance Systems).
• Monitor and correct issues in the performance of HRIS systems. Test system upgrades, break/fixes and recommend solutions; maintain ERP system tables.
• Perform complex analysis and provide technical leadership for the department’s information systems; coordinate technology support.
• Maintain Oracle Cloud HCM data structures/tables; research, analyze, and report on data pertaining to Human Resources.
• Create and maintain Oracle Cloud HCM business rules that relate to other systems to ensure optimal process efficiency and improve data accuracy.
• Assist in the change process to ensure business requirements are addressed through Oracle Cloud HCM systems and processes.
• Communicate downstream implications of Oracle Cloud HCM data changes and adjust/prepare accordingly to ensure functionality is performing as expected and data is interfaced correctly.
• Troubleshoot, research, and create Oracle Cloud HCM data flows for process improvement.
• Identify and address system problems and assist in the development and execution of best practices across the organization.
• Assist with data quality assurance testing, interpreting business requirements and recommending systems configurations to the manager. Conduct independent research, data audits and complex analysis of all HRIS systems.
• Write, maintain, analyze, and support a variety of reports, queries and databases utilizing Crystal reporting, SQL reporting, Access, Excel, Power BI, or other reporting tools.
• Provide high-level analytical and data reporting support for all HR functional areas.
• Investigate and resolve current and historical data errors affecting the integrity of system information and processing functionality.
• Execute design layout definition, data mapping and testing in API, secure SFTP connection to third party partners.
• Provide business testing and analysis for implementation of new systems. Improve existing systems and data integrity by streamlining and updating processes.
• Provide consultation and guidance to all HR Managers on their systems needs based on their various functional areas, including benefits, classification and compensation, recruitment, learning management, customer services and other case management. Train HR personnel on the use of ERP and use of hardware and software when upgrades occur.
• Assist with the management of HR electronic and paper files including data retrieval from personnel records, ensuring confidentiality and document security are maintained and released according to state and federal Public Information Laws.
• Perform other duties of a similar nature and level as assigned.

• Bachelor’s degree in human resources, information technology, social sciences, industrial/organizational psychology or directly related field OR equivalent experience.
• Seven (7) years of professional human resources and professional information technology experience, including lead and/or supervisory experience.
• Must have an in-depth knowledge of Oracle Cloud HCM Platform, Oracle EBS or similar system.
• Strong project management skills, with the ability to lead small and medium sized projects and participate in larger strategic HRIS projects.
• Strong analytical skills and a solid understanding of HR processes, functionality, structures and regulations, including data privacy and security requirements.
• Ability to think critically, multi-task and manage priorities.
• Excellent communication skills with the ability to communicate effectively technical information to non-technical stakeholders.