HUMAN Resources Manager - Durham, NC SITE

Salary: $95,000 - $107,000

Pay Grade: 15

Company: Crothall Healthcare, a Compass One Company serving the healthcare industry with services such as Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Recognized as a Modern Healthcare Best Places to Work and a Becker's Top 150 Places to Work.

Role: HR Manager. Provides field and corporate support with emphasis on associate relations, front‑line associate recruitment, training, and diversity. Acts as an expert on policies, procedures, and programs in these areas.

• Coordinate and conduct management training on terminations, sexual harassment, performance management, interviewing, selection and hiring.
• Investigate and advise management on associate relations issues and resolutions.
• Conduct exit interviews and analyze reasons for separations.
• Make recommendations to reduce absenteeism and turnover.
• Represent the organization at personnel‑related hearings and investigations as needed.
• Support internal customer surveys and associate satisfaction interpretation/feedback processes.
• Attend operational meetings to increase HR visibility and implement HR initiatives.
• Assist managers in developing recruitment plans to increase qualified applicant flow.
• Provide support and tools to unit management for building relations and presenting at schools, community organizations, job fairs.
• Identify critical needs and take corrective action.
• Conduct new hire orientation and management training.
• Perform HR assessments and deliver HR related training topics (sexual harassment, progressive discipline, HR 101).
• Deliver HR related topics at Field Operations Workshops.
• Support Preferred Employer objectives and HR business plan.

• Bachelor’s degree (B.A.);
  Master’s preferred.
• Five years of multi‑unit HR generalist and associate relations experience.
• Experience in a high customer‑contact setting.
• Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or business community members.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• SPHR/PHR Certification preferred.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also receive paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote, please review the wage transparency information available at

Compass Group is an equal opportunity employer. All applicants and associates are considered without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected classification.

Legal Notice: Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. This job post is not necessarily exhaustive; the company reserves the right to modify the essential functions. All qualified applicants, including those with a criminal history, have a continuum of opportunity consistent with federal, state, and local laws.

Applications are accepted on an ongoing basis.

Crothall maintains a drug‑free workplace.

Req : 1495130

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