Sales Coordinator | Durham Marriott Center

Job Description

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, and printing reports and departmental records/logs.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Help ensure compliance with and completion of all daily operational procedures by the Sales department.
• Maintain knowledge of all hotel services, features, and hours of operation.
• Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
• Maintain confidentiality and security of specified hotel information, correspondence, reports, and files.
• Familiarize with current customers and hotel accounts.
• Have a working knowledge of the front desk and desk operations.
• Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep the sales work area neat, clean, and presentable to clients or hotel staff.
• Ensure communication with the General Manager, all other Department Managers, and staff.
• Other duties as assigned.

• High school graduate.
• Minimum 1‑year administrative experience.
• Ability to satisfactorily communicate in English with guests, management, and co‑workers to their understanding.
• Ability to provide legible communication.
• Computer skills.
• Previous guest relations training.
• Familiarity with preparing statistical reports.
• Bilingual English/Spanish a plus.

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands, including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management.

You can find out more by visiting our website,

Shaner Hotels has an amazing opportunity at our Durham Marriott City Center, located in historic downtown Durham. We are connected to the 44,000‑square‑foot Durham Convention Center and adjacent to the Carolina Theatre. Just minutes away from Duke University, this 190‑room Marriott is a great place to begin your career within the hospitality industry.