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Event Manager / Planner Hospitality & Tourism

Front Desk Guest Experience Lead

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: 21c Museum Hotels
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain in Durham is seeking a Front Desk Supervisor to manage the front office and valet operations. The ideal candidate will ensure excellent guest service, handle complaints, and oversee staff performance. Responsibilities include greeting guests during check-in, managing revenue transactions, and fostering positive customer relations. This full-time position requires a mid-senior level experience in hospitality management, along with strong communication skills and a friendly demeanor.
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