Room Attendant

Overview

PUNCTUALITY IS A MUST!! The Room Attendant is essential to upholding the hotel's commitment to cleanliness, comfort, and excellence. Your meticulous attention to detail and consistency directly impact guest satisfaction, brand standards, and overall property reputation. By maintaining immaculate guest rooms and public areas, you help ensure every guest enjoys a welcoming and well-cared-for environment.

Division Double Tree Raleigh

Description

PUNCTUALITY IS A MUST!! The Room Attendant is essential to upholding the hotel's commitment to cleanliness, comfort, and excellence. Your meticulous attention to detail and consistency directly impact guest satisfaction, brand standards, and overall property reputation. By maintaining immaculate guest rooms and public areas, you help ensure every guest enjoys a welcoming and well-cared-for environment.

• Make beds in guest rooms. Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms.
• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner.
• Dust furniture and equipment.
• Polish metalwork, such as fixtures and fittings.
• Wash walls, ceilings, woodwork, windows, door panels, and sills.
• Empty wastebaskets, and empty and clean ashtrays. Transport trash and waste to disposal area.
• Replace light bulbs.
• Collect soiled linens for laundering and receive and store linen supplies in linen closet.
• Load articles into washer and add specified amount of detergent, soap, or other cleaning agent.
• Lift clean, wet articles from washer and place them successively into wringers and driers for measured time cycles.
• Sort dried articles according to identification number or type. Fold and place item in appropriate storage bin.
• Other duties as assigned.

• Strong attention to detail and a commitment to cleanliness and hygiene
• Ability to work efficiently with minimal supervision
• Physical stamina and capability to stand, bend, lift, and move for extended periods
• Reliability, punctuality, and a strong sense of personal responsibility
• Positive attitude and courteous demeanor when interacting with guests or associates
• Familiarity with cleaning chemicals, safety procedures, and laundry equipment
• Flexibility to adapt to changing priorities or assignments

• Previous housekeeping or custodial experience preferred but not required
• Experience working in hospitality, healthcare, or other professional cleaning environments is a plus
• Comfortable using commercial vacuums, laundry machines, and cleaning tools

• High school diploma or equivalent required

• Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• Supplemental benefits
• 401k matching
• Employee discount program
• Vacation and Sick Time

Successful completion of a background check is required prior to employment.

HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older), disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.

HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.