Housekeeping – Houseperson

We are 21c Museum Hotels, a boutique hotel and contemporary art museum that blends art and hospitality. We seek a Housekeeper to maintain cleanliness and guest satisfaction throughout our property.

Housekeeping Manager or Housekeeping Supervisor

Cleans and prepares public areas according to established cleaning standards to assure guest satisfaction and the overall appearance of the property.

• Walk all assigned floors at the beginning and end of shift, removing service trays, trash, and noting areas that need immediate cleaning.
• Remove soiled linen, terry, and trash from housekeeping carts and transport to appropriate locations. Recycle bottles, cans, and papers in proper receptacles.
• Maintain all carpets through extraction and spotting methods.
• Protect furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.
• Deep clean guest rooms: carpet, chairs, vacuum behind furniture, metal vents, and tile floor in bathroom areas.
• Clean all public areas, elevators, service areas, stairwells, etc., while maintaining safety and security.
• Aid housekeepers as needed with removal of rollways and stripping of rooms.
• Report missing/found items, damages, and maintenance issues.
• Respond to guest requests and questions.
• Report guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.
• Stock linen closets with supplies (soap, shampoo, etc.).
• Other duties as assigned by supervisor or manager.

• Knowledge of carpet care, tile care, buffing machines, extractors a plus.
• Able to work a flexible schedule; times vary based on occupancy.
• Must pass a background check.

• Must lift up to 50 lbs and climb stairs numerous times daily.
• Must understand and follow verbal/written instructions and communicate verbally and in writing.
• Must bend down and get on/off floor numerous times per day.

• High School Diploma or GED.

• Experience is a plus; not required.

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: http://www
1.eeoc.gov/employers/poster.cfm