Housekeeping - Houseperson

Housekeeper

Reports To:

Housekeeping Manager or Housekeeping Supervisor

General Purpose
:
Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.

• Walk all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning.
• Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles.
• Maintains all carpets through extraction and spotting methods.
• Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.
• Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.
• Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security.
• Aids housekeepers as needed with removal of rollways and stripping of rooms.
• Reports any missing/found items, damages, and maintenance issues.
• Responds to guest requests and questions.
• Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.
• Stocks linen closets with supplies (soap, shampoo etc.).
• Other duties as assigned by your supervisor or manager.

Entry level

Full-time

Management and Manufacturing

Hospitality