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Front Office Supervisor

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Driftwood Hospitality Management
Full Time position
Listed on 2026-01-27
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

As Front Office Supervisor, you will

  • Oversee and supervise the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Act as Manager on Duty, when duty calls.
Fundamentals

A four‑year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position.

Disciplined hospitality industry and general hotel department knowledge and supervisory experience is expected.

Excellent verbal and written English communication skills are required, with a second language helpful.

You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO:
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Seniority Level
  • Mid-Senior level
Employment Type
  • Full‑time
Job function
  • Other
Industries
  • Hotels and Motels
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