Shuttle Driver

Overview

Join to apply for the Shuttle Driver role at Driftwood Hospitality Management
.

Job Details:

Location:

700 - Raleigh RTP Marriott - Durham, NC 27703 | Position Type:
Part Time | Salary Range: $17.00 Hourly | Job Shift: AM

• Transport guests safely to and from the property, carefully handling luggage.
• Graciously welcome guests with open doors and luggage assistance.
• Respond with helpful information about getting around and offer suggestions for local events and activities.
• Ensure the vehicle is clean, gassed, and ready to go, noting any malfunction at the first sign.
• Open & close vehicle doors for guests.
• Check guest luggage for both day and overnight visits.
• Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
• Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
• Maintain and clean the designated lobby station and baggage room.
• Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all times.
• Stand by ready to assist guests, greeting and welcoming guests to the hotel.
• Assist in providing travel directions, recommendations for local attractions, restaurants, and other services.
• Answering Phones to assist PBX/Guest Calls.
• Restock supplies at the front desk, business center and grab and go – e.g. cookies, paper supplies.
• Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
• Maintain a neat, clean and well groomed appearance.
• Adhere to hotel taxi stand requirements and company policies and procedures.
• Follow safety and security procedures and rules; know department fire prevention and emergency procedures.
• Utilize protective equipment and report unsafe conditions or incidents to supervision.
• Perform related duties as requested by supervisor/manager.

JOB SUMMARY:

Responsible for all guest service functions including maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms.

This description is a summary of primary responsibilities and qualifications. The hotel operates 24 hours a day and 7 days a week, so shifts and hours may vary.

• Open & close vehicle doors for guests.
• Check guest luggage for both day and overnight visits.
• Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
• Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
• Assist guests with storing and retrieving their luggage from the vehicle.
• Maintain and clean the designated lobby station and baggage room.
• Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all times.
• Stand by ready to assist guests, greeting and welcoming guests to the hotel.
• Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
• Answering phones to assist PBX/Guest Calls.
• Restocking supplies at the front desk, business center and grab and go items.
• Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
• Maintain a neat, clean and well groomed appearance per team member handbook.
• Adhere to hotel taxi stand requirements and agreements.
• Adhere to all company policies and procedures; follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures; utilize protective equipment.
• Report unsafe conditions and incidents to supervisor/manager; support a safe work environment.
• Assist other front desk personnel when needed; perform related duties as requested by supervisor/manager.

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO:
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

• Entry level

• Part-time

• Management and Manufacturing

• Hotels and Motels