Medical Assistant

Medical Assistant – Eventus Whole Health

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Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person‑centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

• Provider Support:
  • Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
  • Ensure that each patient is seen as medically necessary per clinical protocol.
  • Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
  • Document appropriate encounter and time for CCM and BHI services.
  • If scheduling is assigned: scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.
  • Assist with any day‑of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
  • Prepare clinical documentation for assigned providers each day.
  • Complete basic opening of encounter note as per discipline protocol.
  • Perform medication reconciliation on all scheduled patients each encounter.
  • Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider.
  • Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines.
  • Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
  • Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.
• Facility Support:
  • When scheduling is an expectation for your role: share patient schedules with key facility staff as needed.
  • Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day).
  • Assist with triage documentation as needed.
  • Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
  • Assist with consents for any services needed.
  • Attend stand‑up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.
  • Assist with discharge planning of clinical services as needed.
  • Ensure check in and out each day with facility staff regarding patients seen, status, etc.
• Patient Support:
  • Maintain patient confidentiality at all times.
  • Document appropriate encounter and time for CCM and BHI services.
  • Check all forms of communication several times daily to ensure patient needs are met.
  • Inform patient and family of recent visits, new orders and defer to provider when needed.
  • Communicate transitions of care to CCM team to enhance patient care and education.
• Additional Duties And Responsibilities:
  • Medical Assistants are expected to be knowledgeable and adhere to Eventus Whole Health standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.
  • Medical Assistants should adhere to the Eventus Whole Health dress code policy i.e. clean, wrinkle‑free, matching scrubs with appropriate, closed‑toed footwear and name badge.
  • When duties are completed ahead of scheduled workday, report to your Lead Medical Assistant for any additional assignments.
  • Medical Assistants should seek further training if uncertain how to proceed with any assignment.

• High School Diploma or equivalency.
• Must have a valid driver's license and reliable transportation.
• Expected to travel up to 1 hour from home address.
• Certified Medical Assistant degree a plus.
• Typing speed of 45 WPM or greater.
• Medical Scribing Experience Preferred.

Mon‑Fri – 8 hour dayshift (flexible). Travel to facilities up to 60 miles from home may be requested. Frequent mileage…