Case Manager-Th-Sun WE Option Float

At Duke Health, we are driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Join us and discover how we can advance health together.

Duke University Hospital in Durham, North Carolina, is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for . It is the largest of Duke Health's three hospitals and features 1,048 patient beds, 65 operating rooms, and comprehensive diagnostic and therapeutic facilities including a regional emergency/trauma center and an endo-surgery center.

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy.
• Duke University Health System has 6,000+ registered nurses.
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

$7,500 Commitment Bonus

Manage a designated caseload to coordinate and complete timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. Ensure optimum utilization of the patient's and the Health System's resources and perform these duties within the requirements of CMS and other external review agencies.

• Monitor daily census and assignment to assure all patients are assessed.
• Perform other related duties incidental to the work described herein.
• Coordinate case management needs including care coordination, transition and discharge planning, consultations, advocacy, and education.
• Maintain effective communication with health care team members regarding assessment findings and discharge planning needs.
• Arrange Homecare, Durable Medical Equipment, Transportation, Skilled Nursing or Acute Rehab Facility placement, Substance Abuse Treatment, and outpatient follow-up.
• Maintain knowledge of benefits, reimbursement guidelines, and applicable regulations.
• Provide education and guidance to providers, patients, and families.
• Collaborate with Utilization Management partners to enhance negotiations and denial prevention with payers.
• Maintain timely documentation of assessment findings, discharge arrangements, and actions taken according to departmental guidelines.
• Participate in Quality Assurance/Performance Improvement (QAPI) activities as requested.
• Perform additional site-specific duties, including weekend/holiday or after-hours coverage as designated.
• Develop and maintain positive working relationships with internal and external customers.

Ability to work effectively in a self-directed role, multi-task, and solve complex daily problems. Excellent written and verbal communication skills and basic computer skills.

• Education:
  
  BSN or MSW required.
• Experience:
  
  3 years of relevant experience.
• Certifications:
  
  Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire. BSN must have current or compact RN licensure in the state of NC.

Duke is an affirmative action/equal opportunity employer. Duke is committed to providing employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas that is best when the diverse perspectives, backgrounds, and experiences flourish. To achieve this, all members of the community must feel secure and welcome, their contributions respected, and all voices heard. All are responsible to uphold these values.

Some roles may require specific physical and/or mental abilities. Additional information and accommodation requests will be provided by the hiring department.