RN Practice Manager - UNC Family Medicine Center at South Durham

Description

The UNC Family Medicine Center is top‑ranked in the nation and provides patient‑centered primary care, groundbreaking research, community care, and training for young doctors and primary care providers. We offer full‑scope patient care for babies, children, adolescents, and adults throughout the life cycle, including maternity care, and extensive services for physical health, emotional wellbeing, nutrition, acute care, and sports medicine. Our three locations are The UNC Family Medicine Center at Chapel Hill (central location with an Urgent Care Clinic), The UNC Family Medicine Center at Durham (Mayfair St), The UNC Family Medicine Center at Carraway Village, and The UNC Family Medicine Center at South Durham (Fayetteville Rd).

We are proud to serve our diverse UNC community and all people of North Carolina.

While part of the larger UNC Family Medicine department clinic group, the day to day location for this role will be at our location in South Durham, less than a mile from the intersection of Hwy 54 and Fayetteville Rd

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Responsible for supervising clinical staff, maintaining appropriate patient flow, and ensuring compliance with established nursing practices.

• Supervises assigned staff, directs patient flow and care. Serves as a resource for clinical decision making and problem solving.
• Responsible for interviewing, hiring, and developing clinical staff. Coordinates orientation, training, and continuing education. Responsible for completing performance evaluations.
• Coordinates staff schedules, ensures adequate staffing, and provides relief staffing as needed. Coordinates timekeeper responsibilities.
• Serves as a liaison between staff, providers, and other departments. Resolves complaints related to patient care and/or elevates appropriately.
• Provides and documents direct patient care maintaining current skills and competencies required of other Registered Nurses in the practice.
• Ensures compliance with organizational policies and procedures. Ensures compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Identifies and participates in unit‑based performance improvement activities.
• Maintains adequate inventory of supplies and equipment. Coordinates resolution of equipment repair, facility management, and safety issues. Supports cost containment and budgetary initiatives.
• Adheres to the American Nurses Association Code of Ethics. Recognizes, supports, and utilizes evidence‑based nursing practices.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Demonstrates leadership in communication and teamwork.

• Bachelor's degree (BSN) preferred.

• RN NC LIC; BCLS

• Three years nursing experience with at least one year in a medical office or outpatient setting. 2 years previous supervisory experience required.

• Language
  
  Skills:
  
  Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members and staff.
• Mathematical
  
  Skills:
  
  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Reasoning Ability:
  Ability to define problems, collect data, establish facts, and draw valid conclusions.

Legal

Employer:

STATE

Entity: UNC Faculty Physicians

Organization Unit: UNCFP Family Medicine Durham Fayetteville Rd

Work Type:
Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type:
Onsite

Work Schedule:

Day Job

Location of Job: US:

NC:

Durham

Exempt From Overtime:
Exempt:
Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.