Certified Medical Assistant; CMA - Hospital Clinics -Float Pool

Certified Medical Assistant (CMA) - Hospital Based Clinics
-Float Pool

Location:

Durham, NC, US, 27710

Date:
Jan 20, 2026

Work Arrangement:
Regular

Requisition Number: 258308

Overview

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

The Staffing Pool at Duke University Hospital seeks to hire a Certified Medical Assistant for its hospital based clinics, who will embrace our mission of Advancing Health Together!

Job Summary

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, assists medical and/or nursing staff in the examination and treatment of patients, and ensures the clinic/office runs smoothly.

Schedule

Day shifts — 8-hour shifts, 32-40 hours/week within DUHS campuses (Duke Main, Duke Regional, Duke Raleigh) and a few offsite clinics within a 40-60 mile radius.

Administrative duties

• Answer telephones
• Update and file patient medical records
• Fill out insurance forms
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping
• Perform other administrative duties as directed

Clinical duties

• Assist medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations and procedures
• Assist the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies and sterilize medical instruments
• Promote patient/family understanding of the educational content and involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed and telephone prescriptions to a pharmacy
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms; remove sutures/staples
• Change sterile and non-sterile dressings

Minimum Qualifications

Education

• Level I — Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
• Level II — Graduation from a medical assistant program accredited by CAAHEP or ABHES is strongly preferred. High school or GED graduation is required.
• Level III — Graduation from a medical assistant program accredited by CAAHEP or ABHES is strongly preferred. High school or GED graduation is required.

Experience

• Level I — No experience required.
• Level II — Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III — Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
  
  Note:
  
  1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement:
In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for…