Pharmacy Technician I​/II

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight‑loss surgery, women's services, and heart and vascular services.

Duke Regional Hospital – Durham, North Carolina.

• 2:00pm – 1:00am
• 7 on 7 off

Pharmacy Tech I and Pharmacy Tech II roles involve performing various duties in accordance with department procedures, including the procurement, preparation, distribution, and storage of drugs, and assisting with clinical pharmacy services to ensure safe medication use.

• Accurately and efficiently follow workflow procedures including prescription processing, medication preparation, and distribution to patient.
• Restock automatic dispensing cabinets and anesthesia workstations as needed.
• Answer and screen telephone calls and direct calls to appropriate personnel when needed.
• Handle medications in accordance with departmental, regulatory, and legal requirements (e.g., medication records, pulling outdated/unusable medications).
• Collaborate with the immediate pharmacy team, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver a timely resolution of any medication or insurance related concern.
• Assist with a variety of basic clinical functions in support of the clinical pharmacist (e.g., medication safety and adherence initiatives, patient follow‑up calls).
• Provide efficient operation and basic level of technical support for specialty machinery, equipment, devices, or software necessary in performing job functions (e.g., carousels, automated dispensing cabinets, compounders, drug delivery devices, retail pharmacy systems).
• Deliver medications and supplies to patient care and ancillary areas.
• Complete and document all assigned safety and quality activities in compliance with department procedures.
• Prepare IV solutions using aseptic technique and/or compound non‑sterile medications at select locations.
• Manage individual responsibilities while supporting team members and contributing to broader team goals.
• Perform other related duties as assigned.

• Perform a variety of clinical functions in support of the clinical pharmacist (e.g., patient interviews, medication safety and adherence initiatives, patient follow‑up calls, collection of clinical data for the pharmacist).
• Efficiently operate and troubleshoot specialty machinery, equipment, devices, or software as necessary (e.g., carousels, automated dispensing cabinets, compounders, drug delivery devices, retail pharmacy systems).
• Manage individual responsibilities while being able to shift to help team members and contribute to broader team goals with minimum supervision.
• Assist with training of new employees and students, educating them in job‑specific functions.
• Perform other related duties as assigned.

• Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.
• Proficient computer skills and strong written and verbal communication skills.
• Requires critical thinking skills with ability to implement solutions.
• Excellent customer service skills including prioritizing the needs of patients and multidisciplinary team members while displaying empathy in all interactions to ensure complete satisfaction.
• Strong organizational skills including staying focused on assigned task and using time and resources effectively and efficiently to achieve job expectations.
• Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 20 lbs while walking,…