Rehabilitation Manager - Cardiopulmonary

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

General Description of the Job Class:
Manage and supervise functions of Duke Cardiopulmonary (CP) Rehabilitation; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.

• Patient Care & Compliance
  • Manage and supervise delivery of patient care for Cardiac Rehab and Pulmonary Rehab programs.
  • Ensure compliance with clinical patient care standards, regulatory requirements, and established policies and procedures.
  • Assess clinical needs based on customer feedback (e.g., physicians, patients) and develop programs to meet those needs.
• Operations Management
  • Manage outpatient CP Rehab operations, including:
  • Program development
  • Liaison with CR/PR medical directors and referring providers
  • Budget management (labor and operational)
  • Volume growth
• Strategic Planning
  • Participate in development of strategic planning, program development, and operational plans for clinical areas.
• Team Leadership
  • Manage an interdisciplinary team:
    Exercise Physiologists (EP), Registered Nurses (RN), Physical Therapists (PT), Physical Therapist Assistants (PTA), Respiratory Therapists (RT), Registered Dietician (RD), Licensed Clinical Mental Health Counselor (LCMHC).
  • Understand scopes of practice for all team members.
  • Possess knowledge of Cardiac Rehab/Pulmonary Rehab/Physical Therapy/Respiratory Therapy billing practices.
• Mentorship & Professional Development
  • Support and mentor CR/PR/PT team supervisors.
  • Promote a professional clinical model encouraging staff participation in developing clinical standards.
  • Foster collaboration, collegiality, and use of current trends/data in clinical and administrative practice.
  • Communicate department and organizational mission clearly.
  • Serve as a voice for therapy staff to administration and leadership.
  • Advocate for staff and patients to ensure optimal care.
• Change Management
  • Serve as a professional role model and mentor.
  • Respond positively to change and support colleagues through transitions.
  • Act as a change agent to facilitate communication and alignment with organizational mission.
• Diversity & Inclusion
  • Ensure a unit-based workforce that values and reflects diversity.
• Administrative Oversight
  • Maintain required records, reports, and statistics.
  • Ensure compliance with hospital policies, procedures, objectives, quality control (POCT), PI, safety, environmental, and infection control.
  • Communicate requirements to staff and hold them accountable.
  • Coordinate development, implementation, and evaluation of policies to improve operational efficiency.
  • Coordinate QC/PI activities with appropriate staff.
• Personnel Management
  • Oversee hiring, performance appraisals, disciplinary actions, terminations, and related activities.
• Workforce Planning
  • Plan, schedule, and organize work for the team.
  • Ensure proper distribution and delegation of assignments.
  • Efficiently utilize personnel, space, and facilities.
  • Maintain accountability for inventory, equipment, and supplies.
• Clinical Oversight
  • Ensure effective and efficient operation of clinical areas and staff.
  • Ensure orders, treatments, plans of care, and clinical pathways support patient care and recovery.
  • Ensure complete and accurate documentation of patient care.
• Budget & Resource Management
  • Collaborate with Associate Chief Nursing Officer (ACNO) to determine fiscal requirements.
  • Prepare budgetary recommendations.
  • Monitor resource utilization and determine appropriateness.
  • Develop action plans with ACNO to ensure budget/resource efficiency and patient satisfaction.
• Equipment & Supply Coordination
  • Commu…