Sr Security Solutions Architect

Sr Security Solutions Architect

ePlus inc.

Hybrid remote opportunity for candidates geographically located within a 50-mile radius of Durham, North Carolina with a willingness to work on-site in our Durham office at least two days per week.

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions (i.e. Cisco/Source fire, Lancope, Palo Alto, McAfee, Splunk, Imperva, Check Point, Fire Eye, Gigamon)
• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Assist in developing a get well plan, as appropriate
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
• Participate in weekly pre sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
• Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management

• 3+ year's security experience
• Technical understanding/acumen of current security themes (e.g., Zero-Trust, SASE, SSE, Cloud Security, AI Security, Identity and Access Management, Vulnerability Management and/or Patching, Supply Chain Security, Social Engineering, Phishing, Regulations, etc.) demonstrated through job experience
• 3+ years of experience in providing pre-sales engineering support
• 2+ years of experience in designing or implementing complex network or systems/storage solutions
• Network engineering or systems/storage engineering, preferably with one or more of:
  Cisco, HP, Net App, VMware, Symantec, Microsoft
• Excellent oral, written and presentation skills
• Strong attention-to-detail
• College degree or applicable work experience

• Industry recognized Security-specific professional certifications (e.g., CISSP, CISA, CISM)
• Industry recognized Vendor-specific certifications (e.g., Fortinet, Palo Alto, etc.)

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