Senior Program Coordinator, Master in Business, Climate Sustainability; MBCS

Overview

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools.

With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. Be Bold. Choose Duke. Be You. At Duke, we celebrate individuality and the unique perspectives each member of our community brings. As the Senior Program Coordinator for the Master in Business, Climate, & Sustainability (MBCS), you ll be a vital part of a collaborative, interdisciplinary team supporting a 10month, cohortbased joint master s program between the Nicholas School of the Environment (NSOE) and the Fuqua School of Business.

You will serve as a key connector across the student experience—from recruitment and onboarding through graduation—supporting academic advising, program administration, and practicum coordination while engaging with faculty, admissions, registrar teams, career services, and campus partners. This program is designed to prepare future leaders at the intersection of business, climate, and sustainability, and your work directly shapes student success, program quality, and the delivery of a meaningful, clientengaged practicum experience.

• Client Practicum Administration (35%)
• - Work with faculty to provide implementation support for the required curriculum-based client practicum. Engage with clients to facilitate practicum projects. Support clients in project proposal development, facilitate the proposal review process, and schedule meetings.
• - Develop and implement communication pathways and materials for clients, alumni relations offices, and career centers. Lead client information sessions to communicate the purpose, value, and timeline of the practicum.
• - Maintain client portfolios and key student and client deadlines.
• - Develop training materials, lead information sessions, and communicate practicum expectations.
• - Support development of materials and communication pathways for clients, alumni relations offices, and career centers.
• - Collect and summarize client and student feedback.

• Student Services & Academic Support (20%)
• - Serve as the primary contact for MBCS students and provide administrative support for the program.
• - Advise on degree requirements, academic policies, timelines, and requirements. Maintain student records.
• - Hold office hours and represent students in support meetings.

• Program Administration & Student Engagement (20%)
• - Liaise across NSOE, Fuqua, faculty, and leadership.
• - Maintain shared resources, notes, and documentation.
• - Co-lead program logistics, including onboarding, orientation, student events, and graduation.
• - Support SACS reporting, evaluation, and data needs.

• Communications & Outreach (15%)
• - Draft and distribute program communications across multiple platforms.
• - Collaborate with marketing to highlight practicum projects and student experience.
• - Support recruitment, application review, and admitted student programming.

• General Administration (10%)
• - Process financial transactions and support budget tracking.
• - Represent MBCS on committees and initiatives, and in meetings.
• - May supervise staff or student employees.

Required Qualifications:

• Bachelor s degree with strong analytical, communication, and organizational skills.
• Three years of experience in program administration or related work.
• OR an equivalent combination of education and experience.

Preferred Qualifications:

• Experience supporting graduate or professional programs, and faculty.
• Event planning experience.
• Familiarity with Duke systems (Duke Hub, Concur, Canvas, Qualtrics).
• Experience with evaluation, assessment, or data analysis.
• Budget management experience.
• Interest or background in sustainability or…