NCFAST​/HSBIA Child Welfare Trainer​/Content Dev

NC FAST/HSBIA requires the services of a trainer/content developer to support training implementation of Child Welfare training modules.

Important Note:

Statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

The Client seeks contract resources to assist with the training and implementation of the Child Welfare Information System (CWIS). The primary purposes of the trainer/content developer is to analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation. This position will work closely with the Training Lead, Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe Frame Maker templates and scripts, and maintain/revise training materials for instructional training of adult learners.

Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.
Required/Desired Skills

Skill Required /Desired Amountof Experience Experience in curriculum design and developing training materials for adult learnersRequired3

Years Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required3

Years Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.

Highly desired3

Years Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.

Required3

Years Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required3

Years Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
Required3

Years Experience in Learning Management System (LMS) technology such as Moodle, XML, HTMLRequired3

Years Experience in designing and delivering computer-based training instructional design, with learning program design systems.

Required3

Years Experience in software that may include Adobe Frame Maker, Adobe Captivate, Camtasia, Photoshop, Adobe , Visio or other training applications.

Required3

Years Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.

Required3

Years Experience developing interactive media presentations that enhance the online educational experienceRequired3

Years Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.

Required3

Years Ability to assist with basic application software and hardware support

Highly desired0

Must have strong understanding of internet concepts and web technology

Highly desired0

Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.

Highly desired0

Experience evaluating student progress and making recommendations for continued training participation curriculum and .Required3

Years Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.

Required3

Years

Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.

Required3

Years Knowledge of and experience with NC FAST and the Medicaid Program in NCHighly desired2

Years
Questions

No.Question Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this…