NCFASTHSBIA Child Welfare TrainerContent Dev

Overview

NC FAST/HSBIA requires the services of a trainer/content developer to support training implementation of Child Welfare training modules.

Important Note:

Statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days. The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of the Child Welfare Information System (CWIS). The primary purposes of the trainer/content developer are to analyze the CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation.

This position will work closely with the Training Lead Business and Agile Teams as well as the Development Team and other subject matter experts to understand requirements to design training and develop course materials, develop and maintain Adobe Frame Maker templates and scripts, and maintain/revise training materials for instructional training of adult learners. Using this base this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.

Travel expenses are reimbursed using the state's protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.

• Analyze CWIS functionality to develop and deliver classroom facilitator-led learning solutions and eLearning courses to support system implementation.
• Work closely with the Training Lead Business and Agile Teams as well as the Development Team and other subject matter experts to understand requirements to design training and develop course materials.
• Develop and maintain Adobe Frame Maker templates and scripts.
• Maintain/revise training materials for instructional training of adult learners.
• Provide effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer Child Welfare programs in the CWIS.

Travel expenses are reimbursed using the state's protocol for submitting expenses after travel. The contractor will at the direction of management either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.

• Experience in curriculum design and developing training materials for adult learners — Required (3 Years)
• Understands the social services programs that drive the efforts of the county regional and state staff who administer those programs — Required (3 Years)
• Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials — Highly desired (3 Years)
• Ability to assist with scheduling preparing for and participating in quality assurance checks on training materials that have been developed — Required (3 Years)
• Experience working with training developers program subject matter experts technical support and others to assure training materials are effective — Required (3 Years)
• Experience in business analysis MS Office Suite (e.g. MS Word MS Excel MS PowerPoint) — Required (3 Years)
• Experience in Learning Management System (LMS) technology such as Moodle XML HTML — Required (3 Years)
• Experience in designing and delivering computer-based training instructional design with learning program design systems — Required (3 Years)
• Experience in software that may include Adobe Frame Maker Adobe Captivate Camtasia Photoshop Adobe Visio or other training applications — Required (3 Years)
• Experience developing dynamic instructional training materials using interactions and simulations to create interactive engaging course…