Student Services Coordinator, Sanford School of Public Policy

Student Services Coordinator, Sanford School of Public Policy

Location:

Durham, NC

Date posted:
Jan 23, 2026

Position:
Student Services Coordinator for the Executive Master of Public Affairs (EMPA) program. You’ll support mid-career professionals from diverse backgrounds as they advance their leadership skills and commitment to public service.

• Program Administration (50%):
  Develop and implement policies for smooth academic and student services, manage onboarding, course registration, and graduation processes. Plan and execute in-person residencies and student events, coordinate course scheduling and registration, and collaborate with faculty and staff across Duke.
• Student Services and Support (40%):
  Advise students on academic policies, troubleshoot challenges, and advocate for their needs across Duke’s support services. Maintain student records, track progress toward graduation, and collect feedback to improve program operations.
• Prepare and manage program budgets, oversee event expenses, and process purchases through Duke systems.

Education & Experience:

• A Bachelor’s degree and at least three years of experience in administration of student records or similar functions at the college or university level. OR an equivalent combination of relevant education and experience. An advanced degree (Master’s, Ph.D., or equivalent) is preferred.

Knowledge &

Skills:

• Attention to detail, customer focus, and ability to maintain confidentiality. Excellent communication skills and sensitivity to diverse cultural backgrounds. Experience with hybrid program administration and student advising. Ability to exercise independent judgment and manage multiple tasks simultaneously. Familiarity with online learning environments and tools such as Canvas, Stellic, Slate, and People Soft.

Duke University provides an annual base salary range for this position as USD $59,829.00 to USD $88,740.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate s work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: (Use the "Apply for this Job" box below)./benefits

Join a world-class institution committed to excellence, innovation, and inclusivity. At Duke, you’ll collaborate with passionate professionals and make a lasting impact on the next generation of public leaders.

Apply now and help us build a stronger, smarter, and more connected future.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Nearest Major Market:
Durham

Nearest Secondary Market:
Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination e.edu/eeo.